Returns & Exchanges Policy

We are a small business creating limited-edition table linens and curated pieces in small, exclusive drops. Due to the nature of our products and business model, all sales are final unless otherwise required by Australian Consumer Law.

Please read carefully before placing your order.

1. No Returns for Change of Mind

We do not offer returns, refunds or exchanges for:

• Change of mind

• Incorrect choice

• Colour or size preference

• Gift recipient preferences

Please ensure you read all product descriptions and dimensions carefully. If you’re unsure, reach out before purchasing — we’re happy to help. We want you to love your purchase and we are here to assist!

2. No Returns on Ceramics or Glassware

All ceramics and glassware are pick-up only and must be inspected at the time of collection. Once collected, these items are considered final sale and are not eligible for return, exchange, refund or replacement under any circumstances.

Customers are responsible for inspecting items before taking them. We do not accept responsibility for any damage incurred after collection.

3. Shipping & Handling

• Shipping costs are non-refundable.

• We do not cover return shipping for any reason unless required under Australian Consumer Law.

• We recommend using a tracked shipping service for any returns we have pre-approved (for example, under a statutory warranty).

4. Final Sale Items

All sale, discounted or promotional items are final sale and not eligible for return or exchange.

5. Product Variation

Many of our pieces are handmade, hand-finished or small-batch printed. Natural variations in colour, placement, texture or fabric are part of the item’s character and not considered faults.

6. Legal Stuff

This policy is in line with your rights under the Australian Consumer Law. If an item is deemed to have a major fault under the law, we will work with you on a suitable remedy.

Need help?
We’re always happy to answer questions before you order, contact us via the link in the footer